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We keep yoursystem running
Proactive maintenance and troubleshooting for your ERPNext environment.
Support channels
Reach support
WhatsApp
What's covered
Bug fixes, configuration issues, performance troubleshooting, user access problems and guidance on existing customizations. New feature builds are scoped as separate work.
Service commitment
Our SLA
Response timeWithin 24 hours
Service areaGlobal & remote
Working hoursMon – Sat, 9AM – 6PM
Priority channelWhatsApp
Strategic tip
Prepare your current system details and a brief summary of your pain points for a more productive first consultation.
Support plans
Flexible care for your ERP
Retainer
Monthly support
A fixed pool of hours for fixes, queries and small enhancements.
Retainer
Annual maintenance
Upgrades, security patches and backup verification all year.
On demand
Pay as you go
Raise work when you need it, billed by effort.
Still need a hand?
Skip the queue and reach the team directly.
Raise a ticket